6/2/17: Hospitality Coordinator (Albuquerque, NM)

What are you looking for?
Hospitality Coordinator
What’s the name of your church or organization?
Bosque Conference and Retreat Center
Where is the job site located?
Albuquerque, NM
What do you want this person to do?
POSITION SUMMARY

The Retreat Coordinator will work with the Bosque Center management team to operate within the Center’s budget, to ensure that group and individual lodging, dining and conference/meeting needs are met, and to market the Bosque Retreat and Conference Center.

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to work efficiently, reliably and in a timely manner
• Computer proficiency with MS Word, MS Excel, and the Internet
• Ability to maintain composure and professionalism in demanding situations
• Strong written and verbal communications skills
• Ability to incorporate feedback to improve performance
• Affable and welcoming with exceptional customer service skills
• Ability to think outside of the box when unforeseen challenges present themselves
• Ability to work effectively as a team member
• Ability to work a flexible and non-traditional schedule based on and around facility use.

MINIMUM QUALIFICATIONS

Two years’ experience in hospitality and leisure services.

MAJOR DUTIES AND RESPONSIBILITIES SUMMARY

• Serve as the point of contact for potential guests answering inquiries pertaining to policies and services.
• Schedule and conduct facility tours.
• Meet with guests on arrangements for conferences, meetings, weddings and other events.
• Develop and secure contracts to include all event details, such as overnight accommodations, meeting space, and refreshment/meal needs.
• Assist in recording event logistics.
• Serve as the on-site point of contact accommodating guest requests and resolving complaints.
• Communicate detailed aspects of pending contracts when seeking approval from management.
• Oversee check-in and check-out process, including greeting groups upon arrival, inspecting retreat center after guests leave, assessing any damages and submit final billing sheets to the appropriate staff.
• Ensure that meeting rooms are equipped and set up to meet user requests and needs.
• Coordinate with in-house chef on catering requests.
• Arrange for vendors in anticipation of facility use.
• Monitor, evaluate and report repair and maintenance needs.
• Ensure compliance with safety and health laws and regulations governing lodging and conference operations.
• Ensure the routine and detailed cleaning of the retreat center.
• Conduct Gift Shop sales, collect monies and issue receipts, and monitor and report Gift Shop inventory.
• Maintain appropriate inventory and stock levels of all cleaning supplies and linens.
• Promote Bosque Conference and Retreat Center services and facilities to individuals, groups and guests.
• Work effectively as a member of the Bosque Center team.
Provide input in budget preparation and adhere to budget by employing cost-effective measures while maintaining an excellent level of quality.

What type of commitment are you looking for?
Part time
Does this job pay?
Yes
What is the application process?
Email resume and cover letter to rrraney@dioceserg.org
When is the application deadline?
06/30/2017
Is there a link to the job posting or application somewhere?
No
Do you have a website?
https://www.bosquecenter.org/